Open Text Essay

Connect’s main strength is its user-friendly, windows based interface, which allows user to seamlessly perform all document management activities, with only minimal training required. This simple and easy to use windows interface enviroment is fully integrating with Microsoft windows explorer, Word, Powerpoint and Outlook. Open Text has spent a lot of time and money patenting this interface as it the critical value-added selling point that differentiates Enterprise Connect from its competitors. Enterprise Connect is also integrated with Oracle, as it builds solutions on the Oracle Content Database structure. This allows for customers who already have an Oracle database, which is one of the most popular databases used in the world today, to fortify existing investment. As well Enterprise Connect is deeply integrated with SAP as Open Text has shared two-decades of partnerships can co-development with SAP, which is one of the most widely used ERP systems today. Competitive Analysis Market Leaders 1)IBM )EMC 3)Open Text Primarly Competitors: 1) IBM (Founded:1910, Size: 386,558, Location: 1 New Orchard Road Armonk, NY 10504): Strength: In 2007, IBM was the largest ECM vendor based on revenue. Their ECM solution, FileNet, is a well integrated, fully flexible ECM solution. IBM will be able to successfully sell FileNet through its extensive partner service channel and current leading positions in key vertical markets including its traditional financial services, insurance, banking and government markets. Weakness: However, IBM has two content management solutions, DB2 and FileNet and questions are beginning to arise as to whether IBM will be able to fully integrate them into a single, simply to use solution. As well, although FileNet does have strong integration, it is still not fully integrated with all of IBM’s software solutions creating havoc for current IBM customers. 2) EMC (Founded: 1979, Size: 38,600, Location: 176 South Street Hopkinton, MA 01748) Strength: EMC has been a consistent market leader in the ECM market leader. Their ECM software solution Documentum, addresses the entire content life cycle, from capture through to final archive and in this way provides strong document collaboration. Weakness: While the collaboration software solution provided by Documentum is very useful and beneficial, there are a few draw backs to using it. The main disadvantage being that Documentum’s software requires the use of a complex and complicated IT infrastructure. This requires an extensive amount of installation time and can be a major inconvenience to those business professionals who are always busy and on the go. Oracle (Founded: 1977, Size: 84,233, Location: 500 Oracle Parkway Redwood Shores, CA 94065): Strength: Oracle’s ECM solution, Oracle Universal Content Management (OUCM) is a well-integrated software solution and has the strongest integration with Oracle databases than any other ECM provider. This is a major strength as Oracle is one of the most popular databases used today. OUCM will also has access to one of the most robust set of complementary technologies and resources. As well Oracle has an extensive selling channel and customer base. Weakness: Oracle has been known for only supporting its own software. There still remain questions as to the support Oracle will be able to give for other platforms outside the Oracle infrastructure.